Unhappy clients & how to remedy

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With a combined 20+ years of experience, we created the LEVEL UP brand to help filmmakers + photographers elevate their businesses and their craft, so they can make more and work less.

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Today we are sip and telling about unhappy clients. One of our main goals in business is keeping our clients happy, which by the way is a lot more than just creating a film they will love. And while we are sharing our best practices on making sure our clients are happy from pre wedding to post wedding, we are also talking about what happens when we do get that dreaded unhappy clients.

Yes it is frustrating and can bruise our ego a little but you know what? It happens. It is a normal part of the process. But it’s one that you can take as a learning opportunity to educate yourself moving forward. Can we tell you a little secret though? You will have less and less unhappy clients as you move into the luxury market. So if you are feeling frustrated with unhappy clients who don’t quite trust you and your process you are in the right place!

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